BSB42015 Certificate IV in Leadership and Management

Your management career

Frontline managers play an important part in the success and smooth operations of a business. Frontline managers are those individuals who take the first line of management in a wide range of organisational and industry contexts. They provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. This course is suitable for those who currently hold a Certificate III in Business and are looking to progress to higher study, or are currently working in a business environment providing administrative or operational support and leadership guidance to individuals and/or teams but without a formal business qualification.

  • Course Structure
    This course covers 10 units of competency
  • Study Mode
    This course is delivered Online
  • Work Placement
    Not Required
  • Next Start Dates

The following units of competency are included in this course:

BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWOR404 Develop work priorities
BSBINN301 Promote innovation in a team environment
BSBLED401 Develop teams and individuals
BSBMGT401 Show leadership in the workplace
BSBWOR403A Manage stress in the workplace
BSBLDR404 Lead a diverse workforce
BSBMGT403 Implement continuous improvement

This course is delivered in partnership with Australian College (Provider number 91110)

There are no entry requirements to this course.

Contact us for pricing on this course.

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People who hold this qualification find employment in the following job roles:

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader

Once you hold this qualification, you may be eligible for entry into the following courses:

  • BSB51915 Diploma of Leadership & Management
  • Double Diploma of Leadership & Management and Business Administration
  • Double Diploma of Business and Leadership & Management

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Industry Insight

220,000 Australians were employed as retail managers in 2014.



“The staff were always more than willing to assist in questions and progress of the course. I also was very happy that I received phone calls about the course and asking me if I needed any help.”

Daniel Beaumont

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3/2a Bounty Close
Tuggerah, 2259, NSW

Phone: 1800 709 035
Fax: 02 9012 0109

RTO code: 91171
ABN: 20 115 144 584