SIR30216 Certificate III in Retail

Launch your retail career

Australia’s retail industry has evolved to become one of the country’s major economic forces and its largest employer, providing a platform for entrepreneurship and innovation. The Australian Bureau of Statistic estimates that more than 50% of the adult population is currently working, or has worked at some time in their life, in the retail industry. Careers in the retail industry are diverse and varied. You will be working with a wide range of people, so must enjoy engaging with others. Working in the retail industry can provide you with lots of options for an interesting, long-term career with excellent prospects for progression. This qualification provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.

  • Duration
    Accelerated: 26 weeks
    Standard: 52 weeks
  • Study Mode
    Online + Work experience
  • Work Placement
    108 hours
  • Next Start Dates

Contact us for a list of units included in this course.

Work experience must be satisfactorily completed in order to successfully complete this qualification. We will assist students to source work experience in their local area and provide insurance at approved work experience hosts. More information on work experience here.

To undertake this course, individuals will have some previous experience in a retail environment or equivalent.

Applicants must also meet the following criteria:

  • Have basic computer skills including Microsoft word
  • Be able to read and write in english
  • Have regular access to a computer and internet
  • Be able to lift 3KG with ease and stand for periods of at least 3 hours (required for work experience)

We offer this course on a fee for service basis.

The fee for this course is:


Payment plan
$33.06 per week over 52 weeks (including 15% payment plan fee)

To enrol in this course please contact us on 1800 709 035.

People who hold this qualification find employment in the following job roles:

  • Sales Assistant
  • Senior Sales Assistant
  • Customer Service Assistant
  • Point-Of-Sale Operator

Once you hold this qualification, you may be eligible for entry into the following courses:

  • SIR40316 Certificate IV in Retail Management

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Industry Insight

Over 500,000 Australians worked as sales assistants in 2014.



“The staff were always more than willing to assist in questions and progress of the course. I also was very happy that I received phone calls about the course and asking me if I needed any help.”

Daniel Beaumont

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3/2a Bounty Close
Tuggerah, 2259, NSW

Phone: 1800 709 035
Fax: 02 9012 0109

RTO code: 91171
ABN: 20 115 144 584