SIT20316 Certificate II in Hospitality

Your hospitality career

Hospitality is a dynamic and fast growing industry which offers many different career opportunities across a range of different industry sectors, from restaurants to cafes, nightclubs to casinos and hotels. This course is suitable for people with little to no previous experience in a hospitality work role. It provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic operational knowledge and limited practical skills in a defined context.

  • Duration
    Accelerated: 26 weeks
    Standard: 52 weeks
  • Study Mode
    Online + work experience
  • Work Placement
    12 service periods
  • Next Start Dates

Please contact us for a list of units included in this course.

We do allow for some flexibility regarding the selection of elective units for your qualification, however be advised that there may be an additional fee attached to this option. Speak with us for information about this.

Work experience must be satisfactorily completed in order to successfully complete this qualification. We will assist students to source work experience in their local area and provide insurance at approved work experience hosts. More information on work experience here.

To gain entry to this course, applicants must meet the following criteria:

  • Have basic computer skills including Microsoft word
  • Be able to read and write in english
  • Have regular access to a computer and internet
  • Capacity to complete work experience in a hospitality establishment

We offer this course on a fee for service basis.

The fee for this course is:


Payment plan
$30.51 per week over 52 weeks (including 15% payment plan fee)

People who hold this qualification find employment in the following job roles:

  • Bar Attendant
  • Bottle Shop Attendant
  • Café Attendant
  • Catering Assistant
  • Food and Beverage Attendant
  • Front Office Assistant
  • Gaming Attendant
  • Porter
  • Room Attendant

Once you hold this qualification, you may be eligible for entry into the following courses:

  • SIT30616 Certificate III in Hospitality

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Industry Insight

128,000 Australians were employed as kitchen assistants in 2014.



“The staff were always more than willing to assist in questions and progress of the course. I also was very happy that I received phone calls about the course and asking me if I needed any help.”

Daniel Beaumont

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3/2a Bounty Close
Tuggerah, 2259, NSW

Phone: 1800 709 035
Fax: 02 9012 0109

RTO code: 91171
ABN: 20 115 144 584